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Lost / Stolen Card

If your debit card is lost or stolen, please call or visit your local banking center. If this occurs after our normal business hours, please call 1-800-264-4274 select option 3 then option 1.

If your credit card has been lost or stolen, please call 1-800-876-9119 select option 1, then option 1 again.

Protect yourself from fraudulent charges and please call immediately upon discovering your card missing.

Attention Bank of Kentucky Customer:

As you know, on June 22, pending regulatory approval, The Bank of Kentucky will become a part of Branch Banking & Trust Company (BB&T). Before you enroll for online banking, please read the following important notice:

If you enroll in Online Banking with The Bank of Kentucky on or after May 14, you will need to re-enroll in Online Banking with BB&T after conversion.

On June 19, your online banking access with The Bank of Kentucky will be changed to a view only mode through July 20. To re-enroll with BB&T on or after June 22, please visit any one of our branch locations or go to www.bbt.com.

Thank you for your business!

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